Frequently asked questions

All utilities (electricity, gas, water), high-speed internet, and furnished bedroom are included. There is no key money, no agent fee, and no hidden charges. At the end of each month, if household utility consumption is below the budgeted amount, the surplus is refunded proportionally to residents.

Share houses are multi-bedroom homes where you have a private furnished room and share a kitchen, living room, and bathrooms with other residents. Studios are self-contained 1-room apartments with your own private kitchen and bathroom.

Yes. All rooms come with a convertible sofa-bed, desk, chair, refrigerator, washing machine, and basic storage space. Common areas in share houses are fully equipped including kitchen appliances, sofa, and TV.

Current share house properties are within a 9-minute walk of Nishiya Station (Sotetsu Line), giving direct access to central Yokohama in around 8 minutes by limited-express and Shibuya, Tokyo in approximately 40 minutes.

Yes. All contracts are provided in English and we walk every new tenant through the document before signing. There are no Japanese-only documents in our process.

No. We do not require a Japanese guarantor. We handle our own screening process and do not use a third-party guarantor service.

We prioritise long-term residents and actively seek tenants planning to stay 6–12 months or longer. That said, there is no fixed minimum stay — contact us to discuss your situation and we will do our best to accommodate you.

Passport copy, a brief personal statement about yourself and your purpose of stay, and — if you are affiliated with a university, language school, or employer — a copy of your acceptance or employment letter. No Japanese documents required.

Item	Share House
First month’s rent	Room price (pro-rated if mid-month)
Security deposit	2 months rent
Key money	¥0 — we don’t charge it
Agent fee	¥0 — no agents involved

The deposit is two months’ rent. One month is used for cleaning and administration at the end of your stay. The second month is returned in full provided there is no damage beyond normal wear and tear. We conduct a move-out inspection together with you so there are no surprises.

Yes. You can register your address at any Don Holdings property for your residence card (在留カード).

Contact us directly. We manage all properties ourselves and respond within 24 hours. We are not a hands-off agency — we are involved in the day-to-day running of each house.